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Privacy Policy

While information is the cornerstone of our ability to provide superior service, our most important asset is our clients’ trust. Keeping client information secure, and using it only as our clients would want us to, is a top priority for all of us at Altitude Himalaya. Here then, is our promise to our individual customers: 

  1. We will safeguard, according to strict standards of security and confidentiality, any information our customers share with us.
  2. We will limit the collection and use of customer information to the minimum we require to deliver superior service to our customers, which includes advising our customers about our products, services and other opportunities, and to administer our business.
  3. We will permit only authorized employees, who are trained in the proper handling of customer information, to have access to that information. Employees who violate our Privacy Promise will be subject to our normal disciplinary process.
  4. We will not reveal customer information to any external organization unless we have previously informed the customer in disclosures or agreements, or are required by law.
  5. We will always maintain control over the confidentiality of our customer information. We may, however, share customer information with reputable companies when a customer has expressed an interest in their service or product. Please note that this Privacy Policy does not apply to these other companies' use of customer information. 
  6. Whenever we hire other organizations to provide support services, we will require them to conform to our privacy standards and to allow us to audit them for compliance. We will attempt to keep customer files complete, up-to-date, and accurate.
  7. We will tell our customers how and where to conveniently access their information (except when we’re prohibited by law) and how to notify us about errors which we will promptly correct. 

Our Travel Experts

If you have any questions or concerns while booking a trip with us, please don't hesitate to reach out to our experts from various countries for assistance.

View Our Teams
Tshiring Jangbu Sherpa Founder / Managing Director
Sange Sherpa (Saila) Founder / Managing Director
Uttam Bhattarai Short description goes here
Rabindra Dulal Operation Manager | Bachelor of Mountaineering Studies

We're associated with

Nepal Tourism Board

Member of Nepal Mountaineering Association (NMA)

Nepal Mountaineering Association

Licensed by Nepal Tourism Board & Department of Tourism

Nepal Government National

Registered with the company registration office under Nepal Government

Trekking Agencies Association of Nepal

Member of Trekking Agency Association of Nepal (TAAN)

Kathmandu Environmental Education Project

Registered with the company registration office under Nepal Government

himalayan rescue association

Registered with the company registration office under Nepal Government

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